Terms of service

Effective Date: 05/29/26

By using the services of Crescent Kids Therapy, you agree to the following terms and conditions.

Services

Crescent Kids Therapy provides pediatric speech-language pathology services, consultations, screenings, evaluations, therapy sessions, parent coaching, and related professional services.

Services are provided based on availability and clinical appropriateness.

SMS Terms of Service

By opting into SMS communications from Crescent Kids Therapy, you consent to receive text messages regarding:

  • Appointment scheduling and reminders

  • Service updates

  • Responses to inquiries

  • Administrative communications

Message Frequency

Message frequency varies depending on your interaction with our practice.

Message and Data Rates

Message and data rates may apply according to your wireless carrier plan.

Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any message.

Assistance

For help, reply HELP or contact Crescent Kids Therapy directly.

SMS Consent

SMS consent is not shared with third parties or affiliates for marketing purposes.

Limitation of Liability

Crescent Kids Therapy is not responsible for delays or failures in message delivery caused by wireless carriers, internet service providers, or other third-party communication services.

Changes to Terms

These Terms and Conditions may be updated from time to time. Updated versions will be posted on our website and become effective upon posting.

Contact Information

Crescent Kids Therapy

Email: lauren@crescentkidstherapy.org

Phone: 239-320-7791

Privacy Policy

Effective Date: 06/05/26

At Crescent Kids Therapy, we value your privacy and are committed to protecting the personal information you share with us.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Parent or guardian name

  • Child's name

  • Phone number

  • Email address

  • Information submitted through contact forms, phone calls, text messages, emails, or intake forms.

How We Use Your Information

We use your information to:

  • Respond to inquiries about our services.

  • Schedule consultations and appointments.

  • Communicate regarding therapy services.

  • Send appointment reminders and service-related updates.

  • Provide customer support and follow-up communication.

Data Sharing

Crescent Kids Therapy does not sell, rent, or share your personal information with third parties for promotional or marketing purposes.

Customer data is not shared with third parties for promotional or marketing purposes.

Mobile opt-in data and consent will never be shared with anyone for any purpose. Any information sharing described elsewhere in this policy excludes mobile opt-in data. We maintain administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure, and limit access to authorized personnel and service providers only as necessary to operate our business.

We may share information with trusted service providers only as necessary to operate our business and provide services to our clients.

We do not transfer, share, or disclose consumer personal data, including mobile numbers and SMS consent data, to any external organizations for any purpose

SMS Messaging Terms and Conditions

By providing your mobile phone number and opting in, you consent to receive SMS text messages from Crescent Kids Therapy.

Our messaging program consists of general conversational messaging used to answer questions, provide customer support, coordinate scheduling, and communicate regarding our services.

Message Frequency

Message frequency will vary based on your communication needs and interactions with our practice.

Message and Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. If you have questions about your text or data plan, please contact your wireless provider.

Opting Out

You may cancel the SMS service at any time by texting STOP to the number from which you received messages.

After you send the message "STOP," we will send a confirmation text that you have been unsubscribed. After this, you will no longer receive SMS messages from Crescent Kids Therapy unless you opt in again.

Help

If you are experiencing issues with our messaging program, reply HELP for assistance or contact us directly at:

Email:Lauren@crescentkidstherapy.org

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Data Security

We maintain administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure, and we require service providers to do the same.

Please do not send sensitive medical information through text message or website contact forms. Clinical and health information will be collected through secure intake procedures.

Updates to This Policy

We may update this Privacy Policy and Messaging Terms from time to time. Any updates will be posted on this page with a revised effective date.

Contact Information

Crescent Kids Therapy

Email: Lauren@crescentkidstherapy.org

Phone: 239-320-7791

If you have questions regarding these Messaging Terms or our privacy practices, please refer to this policy or contact us using the information above.